(830) 452-0678 [email protected]

Privacy Policy

Last Updated: October 19, 2026

1. Introduction

This Privacy Policy describes how Southtown Tile Contractor ("we," "us," or "our"), located at 1305 SW Loop 410, San Antonio, TX 78227, collects, uses, and handles information you provide when you visit our website at https://southtowntilecontractor.com or contact us through our online contact form.

By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not submit information through this website.

2. Information We Collect

We collect information you voluntarily provide through our website contact form. The contact form collects the following fields:

  • Full name
  • Phone number
  • Email address
  • City
  • Project description (message)

We do not use cookies for tracking purposes, and we do not automatically collect technical data such as IP addresses, browser types, or device identifiers beyond what may be captured in standard server logs. We do not use third-party analytics platforms on this website at this time.

3. How We Use Your Information

The information you submit through our contact form is used solely to respond to your inquiry about tile installation services. Specifically, we use your information to:

  • Contact you by phone or email to discuss your project
  • Schedule an estimate visit if requested
  • Communicate about the scope, timeline, and cost of potential work

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not use your information for automated decision-making or profiling.

4. How We Store and Protect Your Information

Form submissions are transmitted to us via a server-side script and forwarded to our business communication channel. We take reasonable steps to protect information in transit and at rest. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain contact form submissions for as long as necessary to respond to your inquiry and maintain a record of project communications. If you request deletion of your information, we will remove it from our records within a reasonable time, subject to any legal obligations that may require retention.

5. Third-Party Services

This website uses the following third-party services that may load resources from external servers:

  • Google Fonts — for typography. Google may collect limited data as part of font delivery. See Google's Privacy Policy at https://policies.google.com/privacy.
  • Font Awesome (Cloudflare CDN) — for icons. Cloudflare may log requests as part of standard CDN operation.
  • Trustindex — a reviews widget loaded on our homepage. Trustindex may set cookies or collect usage data. See Trustindex's privacy policy at https://trustindex.io/privacy-policy.
  • Google Maps — an embedded map on our contact page. Google may collect data when you interact with the map. See Google's Privacy Policy at https://policies.google.com/privacy.

We do not control the data practices of these third parties. Their respective privacy policies govern the data they collect.

6. Google Ads

We may use Google Ads to promote our services. Google Ads uses cookies to serve ads based on prior visits to our website or other websites. You may opt out of personalized advertising by visiting https://www.google.com/settings/ads. This website does not collect or transmit any personally identifiable information to Google Ads.

7. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. You have the right to:

  • Know what personal information we collect about you and how it is used
  • Request deletion of your personal information, subject to certain exceptions
  • Opt out of the sale of your personal information (we do not sell personal information)
  • Non-discrimination for exercising your CCPA rights

To exercise any of these rights, contact us at [email protected] or by calling (830) 452-0678. We will respond to verifiable requests within 45 days.

8. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our contact form, please contact us and we will delete it promptly.

9. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by an updated "Last Updated" date at the top of this page. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or want to request access to, correction of, or deletion of your personal information, contact us:

Southtown Tile Contractor

1305 SW Loop 410, San Antonio, TX 78227, United States

Phone: (830) 452-0678

Email: [email protected]

Hours: Mon-Sun 7:00 AM-10:00 PM